Have a question about your IAFF FrontLine Plan account? Nationwide is ready to help.
Call us at 1-877-677-3678.
Representatives are available Monday through Friday, 8 a.m. - 11 p.m. and Saturday, 9 a.m. - 6 p.m. ET.
Email IAFF – Financial Corporation
For general questions about the IAFF-FC or its sponsorship of the Plan only. If you have questions about the Plan or your account, please email the Plan’s administrator, Nationwide.
For general questions about the Plan only: You may not make any changes or access any information about your account by email. Most email is not secure and we encourage you to never provide personal information in email messages, especially information like your Social Security number. We’ll get back to you within one business day
You can fax documents and questions to us at 1-877-677-4329.
If you're asking us a question via fax and would like us to contact you, please include your phone number, address or email address, so that we can respond to you in a timely manner.
Keep in mind that information provided by registered representatives is for informational purposes only.